Privacy Policy
Last updated: February 8, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number
- Health information relevant to nutrition counseling
- Dietary preferences and goals
- Medical history as it relates to nutrition
2. How We Use Your Information
We use the information we collect to:
- Provide personalized nutrition counseling services
- Communicate with you about your appointments and progress
- Send appointment reminders and follow-up information
- Process insurance claims when applicable
- Send newsletters (only if you subscribe)
3. HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is kept confidential and secure. We use Healthie, a HIPAA-compliant platform, for client records and communications.
4. Information Sharing
We do not sell, trade, or rent your personal health information. We may share information only:
- With your explicit consent
- With your insurance company (when processing claims)
- When required by law
- With our HIPAA-compliant service providers (Healthie, email services)
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure cloud storage
- Access controls and authentication
- Regular security audits
6. Cookies & Tracking
Our website uses minimal cookies for essential functionality only. We do not use tracking cookies or sell your data to third parties.
7. Newsletter
If you subscribe to our newsletter, your email address is stored in our email service provider (Brevo). You can unsubscribe at any time using the link in any newsletter email.
8. Your Rights
You have the right to:
- Access your personal health information
- Request corrections to your information
- Request deletion of your information (subject to legal requirements)
- Opt-out of non-essential communications
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Jeanne McMichael, MS, RD, CDCES
Defying Diabetes LLC
Email: jeanne@defyingdiabetes.com
Phone: (415) 805-6294